A great quarter back in a football game will separate himself because he has presence of mind. Lord admiral nelson wasn't born with incredible presence of mind, it came from going through a thousand battles where cannons were firing in his face. So that middle manager needs to work on this as an important skill. But it doesn't come easy. None of this comes easy. You have to develop the skill. It takes a certain amount of life reps, life repetitions,. justust experience going through that.