The Customer Experience Podcast cover image

238. Start With “What” to Create Clarity w/ Ann Latham

The Customer Experience Podcast

CHAPTER

What's Your Favorite Company?

Latham: Apple creates that delight for me. When I've had problems, they've been really easy to communicate with. Where will you send people who want to follow up on your ideas? Well, probably right now the best place is to disconnect principle.com because that's my newest. Latham: That's where you'll find everything you need to know and access to all my books.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner