The chapter explores the benefits of empowering employees to determine their work schedule and environment, emphasizing the positive impact on collaboration, satisfaction, and company culture. It discusses the challenges of remote work management, the importance of transparent communication, effective leadership styles, and leveraging technology for productivity and employee satisfaction.
Tiffani Bova is a former Global Customer Growth and Innovation Evangelist at Salesforce, a top influencer in Customer Experience, and a sought-after speaker and thought leader. She is the author of the Wall Street Journal bestseller Growth IQ and her brand-new book, The Experience Mindset, which released this year.
In her second appearance on the show, Tiffani joined host Robert Glazer on the Elevate Podcast to discuss The Experience Mindset and how companies can create exceptional experiences for their customers and empower their people to do their best work.
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