Balancing Inquiry and Advocacy in Conversations and Sham Participation in Meetings

This chapter emphasizes the significance of engaging in conversations that involve both asking questions and presenting arguments, rather than solely advocating without seeking new perspectives. It also addresses the issue of sham participation in meetings, where leaders feign interest after a decision has been made, leading to unproductive time consumption. A specific example of decision-making related to office design's influence on productivity and employee welfare is discussed.