Opening a gym is exciting, but it’s also daunting. How do you set the right prices? How can you attract — and eventually retain — loyal members? And, crucially, how do you avoid spreading yourself too thin?
In this episode of the PushPress Podcast, Dan and Nick dig deep into the lessons they’ve learned as gym owners — and from talking with hundreds of PushPress clients and prospects.
With a focus on real-world experience, they’ll help you shift from simply running a gym to leading and growing a successful fitness brand. Gain actionable advice like avoiding "cheap client traps," scaling intelligently, and why mentorship could be the missing piece for your fitness business.
What would you do differently if you could start over? Or, if you’re new, what’s your biggest challenge right now? Send us your thoughts at podcast@pushpress.com.
Timestamps:
[0:40] Introduction to gym ownership challenges
[2:12] Why most new owners get stuck in "trainers-only" mode
[4:30] Hiring a mentor vs. navigating it alone
[8:14] Pricing mistakes new gym owners make (and how to stop)
[12:49] Avoid over-offering too soon
[15:18] Why onboarding isn’t just a one-week process
[20:18] Intentionally drive engagement for retention
[24:05] How customer reviews can supercharge retention