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Do You Really Want to Delegate Your Time to Your Clients?
If I had dropped everything every time that Bozo sent me an email, I would not be moving the ball forward. It's also completely wrong to simply delegate to them the decision of what you will do next based solely on the idea that they were the most recent person to contact you. In my experience, most clients are willing to be told that I can't do this now, but I can get back to you day after tomorrow.