3min chapter

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Ep 230: KM Keynotes: Andrea Alliston, KM Leader At Fasken, and Mark Smolik, GC at DHL, On Disruption and Innovation in Legal

LawNext

CHAPTER

Exploring Challenges and User Needs in Implementing Technical Change in Law Firms

This chapter features an interview discussing the challenges of implementing technical changes in law firms, emphasizing the importance of understanding user needs and pain points. They also discuss the selection of technology platforms and the need for open and honest conversations. The chapter concludes by introducing the next interview with another keynote speaker.

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