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The Dangers of Social Media and Digital Communication
"My whole business is online. So I get a lot of people talking back to me," she says. "I usually ignore it, but every now and then I'll respond to an email where it's just like someone's just really angry." If you don't respond with anger, in other words, if you would come back at him, that just escalates. But somehow, like you're taking that energy that he's pushing toward you,. And what like absorbing it?"