
How to complain and get results
Money Box
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Alternative Dispute Resolution
alternative dispute resolution avoids the court, even though Alicia's saying it's fairly straightforward at the lower levels. Martin: My dad used to say when he was running a business that if a customer didn't pay his bill, he'd start the court action by filling out a form,. But not registering it and then sending that form to the supplier wouldn't pay him or the customer wouldn't paid him. What do you think of that as a strategy? It's an interesting one. I don't approve of intimidation tactics just in case anyone interprets it that way. If you've got a genuine dispute, it can be a little prompt towards someone who otherwise you might not have any recourse against.
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