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Ep 15 – Phillip Mohabir, Co-Founder & CEO Vivo Surgery

Pfeffer on Power

CHAPTER

How to Overcome Conflict in Business

Confidence as the research shows is often conflated with competence. How do you get them to overcome their conflict avoidance issues? That one starts with challenging their perception on the purpose of conflict in business. Three things that work well here are first to approach criticism with curiosity so you understand where the diversion slides. Second, to attack ideas and not the people presenting them. Third, I encourage the idea of steel manning arguments. This is a term that was coined by Peter Thiel and it's the opposite of the straw man fallacy.

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