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4min chapter
Intro to Product Thinking: Building Human-Centric Tools • Flavia Naezer & Julian Wood
GOTO - The Brightest Minds in Tech
Understanding User Needs in Product Development
This chapter emphasizes the significance of grasping customer requirements beyond basic functions when creating products. It explores frameworks like Wardley mapping and 'jobs to be done', particularly in the context of developing a developer portal, while stressing the role of community and collaboration among engineers.
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