The Customer Experience Podcast cover image

254. Embracing a Psychology-Based Sales Approach w/ Jeff Shore

The Customer Experience Podcast

CHAPTER

How to Be Exceptional in the Experience That You Deliver

Jeff Yang: I feel like so many of us are carrying around what would be tremendous valued gifts that people would never give themselves. They wouldn't recognize that they deserve it, and might not even be once you presented to them. So I really appreciate that call out. Is there any company or brand that you'd like to give a nod or a shout out to with regard to the experience they deliver for you as a customer? It's a really interesting example here. We're all capable of really being exceptional in the experience that we deliver. See how you feel about yourself as a human being.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode