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256. Putting Your Name on the Work w/ Dermot Buffini

The Customer Experience Podcast

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The Importance of Self Awareness

Self awareness is really, really key. One of the reasons people get hung up is that they don't want to look at themselves much less than anyone else do it. And so sometimes there's a trap in that because you know what? They'll take a piece of business becausesomething is better than nothing or doing something is better than doing nothing.

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