Are You Having a Panic Attack?

"I was kind of ashamed and I was in the front seat with this young guy who was driving me to the next city. And he said, well, David, now you've got to force yourself to look at the ratings." "So I started looking at them, sorting them, but I kind of tilted them because I was afraid the driver would see them, see how bad they were". But I keep carried. And then I tallied them up and did a little data, the numerical rating, a satisfaction with the rating and it was 4.9," she says. 'It was the four highest workshop I've had in 35 years'