Gemma Cipriani-Espineira, CCO at Chili Piper - CCO Metrics: How to convince the C-Suite
The Customer Success Channel
Creating a Board Deck for Customer Success
Customer success is ever evolving and it's never going to be the same. What you do today at Chilly Piper might not be what you have to do 10 years from now in your business. The process of creating a board deck, that whole process is a quarter long process. It is not something that we just pulled together the day before the board is happening.
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