9min chapter

The Data Cloud Podcast cover image

The Future of Data Democratization with Marc Jennings, CIO of Analytics and AI at TUI

The Data Cloud Podcast

CHAPTER

Lessons from the COVID-19 pandemic

This chapter discusses the lessons that TUI, a travel industry company, learned from the COVID-19 pandemic, including customer focus, flexibility with policies, personalized communication, and the company's digital transformation strategy.

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