27min chapter

The Diary Of A CEO with Steven Bartlett cover image

The Speaking Coach: The One Word All Liars Use! Stop Saying This Word, It's Making You Sound Weak! The More You Do This, The More You Sound Like A Liar!

The Diary Of A CEO with Steven Bartlett

CHAPTER

Navigating Emotional Dialogues

This chapter emphasizes the importance of understanding emotions in communication, particularly when faced with challenging interactions. Through personal anecdotes, it discusses strategies for dealing with triggered individuals and maintaining composure during difficult conversations. Listeners are encouraged to approach sensitive topics with empathy and patience to foster genuine connections and better outcomes.

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