Mastering Service: The Japanese Way

We’re back with a whole new season. In our first episode back, we discuss everything from the wonderful to the wacky of Japan.

You'll hear about an epic art island, specialty coffee and konbini (AKA convenience store food), 100+ year-old businesses, the philosophical ideas that make Japan such a distinct place, and much more.

In our next episode, we get tactical and break down exactly how we would plan a future trip to Japan, in case that's something you've got on the horizon.

Resources discussed:

• Full list of Japan recommendations 📌
• Pico Iyer’s Beginner’s Guide to Japan
• Episode on Yayoi Kusama
• Ivy’s post about Japan
• Akiya websites: Akiya Banks and All Akiyas
• Glitch coffee shop: Ginza and Chiyoda
• Cokuun coffee omakase
• Cocktail omakase: Bar Cacoi
• Recommended ryokan: Yoshimatsu
• Cattle tracking website (need ID to use)

This episode is not affiliated with Steph's work at a16z and is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. For more details please see a16z.com/disclosures.