11min chapter

AI Explored cover image

AI Insights: Uncovering Customer Value

AI Explored

CHAPTER

Defensive Strategies in AI-Driven B2B Markets

This chapter highlights the importance of generic identifiers and the necessity of protecting customer data when using AI. It examines how businesses can leverage AI tools to identify their unique competitive strengths and defensible positions, emphasizing insights beyond mere technology. The discussion also introduces a tool called the Competitive Defensibility Analyzer, which aids in the strategic evaluation of market positions and product improvements.

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