Consciously Violating Norms
Troubleshooting Agile
00:00
Is There a Negativety Bias?
"I think when you come in here, people might have this picture of total cowboy. I don't think th you're throwing away information that you definitely know," he says. "There are things we know we can't do, and we can't just ignore that." The company provides a service for customers for a one time event that m will not come again,. So there's high stakes for customers who receive the service from this, from this company.
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