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4min chapter
The Pandora’s Box of Customer Experience with Nick Glimsdahl
The Community Experience
Is Your Boss Coming for Dinner?
If you don't feel comfortable with sending that emal on the week end, and you want your leadership to respect you as well, tell him in the most a respectful way possible. It helps to ask open hended questions, if you can help understand more about cause sometimes what they're saying isn't ly what they mean, or what they really mean. And just being able to kind of go back and forth and find something that works for both people. Because, again, human, not robot.
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