4min chapter

Agency Lessons | Interviews with Founders, Owners, and Operators about Growth and Operations cover image

Sam Floy - operationalizing your agency, finding your best clients, vertical vs. horizonal responsibilities

Agency Lessons | Interviews with Founders, Owners, and Operators about Growth and Operations

CHAPTER

Introduction

This chapter dives into the challenges of operationalizing an agency and the importance of creating replicable processes. It also explores the balance between custom work and productizing certain aspects of the agency.

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