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9min chapter
The Process-Driven Property Manager: How Systems Unlock Growth
NARPM Radio
The Power of Process Documentation
This chapter emphasizes the crucial role of documenting processes in property management for efficiency and scalability. The speakers highlight the advantages of starting documentation early, utilizing various tools from checklists to advanced software, and reflect on the necessity of a process-driven mindset. Personal anecdotes and the concept of 'The Gap and the Gain' are shared to illustrate the importance of tracking progress and embracing incremental improvements.
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