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#104 Dealer Tech Expert: How car buying is evolving, #1 killer of car deals, Future of dealership tech stacks, Secret playbook to getting a dealership's attention | Chase Abbott, VP Sales at Cox Automotive

Car Dealership Guy Podcast

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Evolving Dealer Dynamics: Cybersecurity, Customer Experience, and Diversification

This chapter explores the changing relationship between dealers and technology providers as they work to enhance customer experience and address cybersecurity concerns. It discusses the trust gap that arises from cumbersome information entry during purchases and the industry's shift towards diversified operations in response to evolving challenges.

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