Navigating Controversial Posts on Social Media

Luis von Ahn is the CEO and Co-Founder of Duolingo, the world’s #1 language learning application. In the episode, Luis shares the marketing formula they use to drive rapid user growth, including the backstory of Duolingo’s famous owl mascot that has become a viral internet sensation. Luis also dives into the A/B testing and product gamification experiments that have helped make Duolingo a $9B public company, as well as a handful of valuable lessons from his entrepreneurial journey.

(0:00) Intro

(0:54) Building a Culture of Iteration and Continuous Improvement

(2:29) The Importance of User Retention in Duolingo's Growth

(3:24) The Power of A/B Testing in Product Development

(7:57) Balancing User Feedback and Data in Product Design

(10:24) The Role of Marketing in Duolingo's Growth

(15:54) The Importance of Setting Constraints in Product Development

(18:35) The Role of Metrics in Decision Making

(24:02) The Power of Viral Marketing and Memes in Brand Building

(30:44) The Impact of Social Media Marketing on User Acquisition

(35:41) The Impact of Passive Aggressive Notifications

(37:42) Dealing with Controversial Content and Backlash

(42:40) The Importance of Being Scrappy in Marketing

(45:13) The Challenges of Teaching Languages

(49:25) The Importance of User Retention in Duolingo

(51:14) The Journey to Monetizing Duolingo

(56:40) The Challenges of Introducing Monetization in Duolingo

(1:04:16) The Expansion of Duolingo Beyond Languages

(1:09:13) Growing User Base and Utilizing AI

(1:11:16) Impact of Going Public on Duolingo's Operations

(1:16:00) The Importance of Employee Selection in Duolingo

(1:22:42) The entrepreneurial journey

(1:33:46) Improving the Education System

(1:37:21) The honeypot website to catch cheating students

Produced: Rashad Assir & Leah Clapper

Mixed and edited: Justin Hrabovsky

Executive Producer: Josh Machiz

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About the Show

Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes.

Executive Producer: Rashad Assir

Producer: Leah Clapper

Mixing and editing: Justin Hrabovsky

Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA

🎥 Subscribe on YouTube: https://www.youtube.com/channel/UCugS0jD5IAdoqzjaNYzns7w?sub_confirmation=1

Follow on Socials

📸 Instagram - https://www.instagram.com/theloganbartlettshow

📱 X - https://twitter.com/loganbartshow

🎬 Clips on TikTok - https://www.tiktok.com/@theloganbartlettshow

About the Show

Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode of The Logan Bartlett Show, we sit down with the people behind today’s most important startups and extract the tactics, lessons, and frameworks they’ve learned the hard way. Conversations span hiring to GTM, product, growth, fundraising and everything in between - collectively forming the ultimate playbook to make you a better CEO, investor or board member.

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