3min chapter

The McKinsey Podcast cover image

Are middle managers your next ace in the hole?

The McKinsey Podcast

CHAPTER

How to Overcome Administrator Tasks in a Healthcare Organization

Middle managers can often suffer from a company's over-reliance on what's called the player coach model. A player coach is in part responsible for leading a team or group of people, and in part responsible with individual contributor responsibilities. People are promoted to manage your roles even though leading people might not be their strength or interest.

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