
The Secret to Customer Retention From A Multimillion Dollar Company
Shopify Masters
00:00
Balancing Growth and Culture at Lulu's
The chapter focuses on the challenges faced by founders in balancing growth and profitability, highlighting the importance of product quality and customer value. It delves into building a strong company culture, fostering teamwork, and maintaining a customer-centric approach. The discussion emphasizes the evolution of company culture at Lulu's amidst growth, integrating corporate disciplines while preserving the entrepreneurial spirit.
Transcript
Play full episode