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CEO, What's Your Style Building Culture?
I think culture is extremely important at every company. Once you establish a culture that's working, stick with it because if you change it, things fall apart. I would say some of the hardest things I've ever had to do were make very firm decisions on firing people. This has always been hard for me. It was miserable for me. I care a lot about our team. The team comes first. If you have a well-oiled team, a driven team, a team that is working well together, that's everything. That leads to better product, better service, better customers.