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15min chapter
Mastering Difficult Conversations with Sheila Heen, Deputy Director of the Harvard Negotiation Project at Harvard Law School
Andy Stanley Leadership Podcast
The Impact of Identity in Difficult Conversations
This chapter delves into the concept of identity and how it influences difficult conversations. It highlights the importance of self-awareness and understanding others' identities in order to navigate these conversations effectively. The speakers share personal stories and provide valuable insights on affirming positive aspects of identity and avoiding unintentional triggers.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode