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17min chapter
sell better: sales strategies and how to close deals with Scott Smith
this is business
The Importance of Post-Sales Service
Discussing the significance of post-sales service in business transactions, the chapter explores the balance between automation and personalization. Sharing insights on setting up post-implementation email systems to enhance customer satisfaction, it stresses the value of human-to-human interactions and continuous feedback for improving customer relationships.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode