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4min chapter
SaaStr 777: The Rise of Vertical SaaS: Achieving 110% NRR from SMBs with Mangomint's CEO
The Official SaaStr Podcast: SaaS | Founders | Investors
Navigating Onboarding Challenges in SMB SaaS Solutions
This chapter explores the complexities of onboarding processes for small and medium-sized businesses in the SaaS sector, focusing on user experience and the hurdles of transitioning from outdated systems. It highlights the crucial role of product quality and support in achieving customer success while managing limited resources.
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