5min chapter

HBR IdeaCast cover image

The Zappos Holacracy Experiment

HBR IdeaCast

CHAPTER

Introduction

At Zappos, there are different roles that define the work that needs to be done. The Las Vegas Online Chew and Apparel Company is undergoing a bold experiment to topple classic organizational hierarchy. HBRadie's John Bunch talks about this new form of the self-managed organization.

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