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How to Say No While Strengthening Relationships

Negotiate Anything

00:00

Don't Focus on People's Reaction to Your No

You're only responsible for delivering a truthful message in a respectful manner. Try not to focus on people's reaction to your no, you can't change their emotions. Just because it hurts or doesn't mean you don't deliver the truth. So anyone who has ever read legal writing will know that it can be very, very, very boring.

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