
To Get What You Want, Be Both Assertive and Warm
Women at Work
Mastering Negotiation Through 'Collecting No's'
This chapter introduces the 'collecting no's' exercise aimed at enhancing negotiation skills by encouraging individuals to seek rejections. It emphasizes the importance of women advocating for themselves in professional settings while reframing the perception of rejection as a learning opportunity. Through observing others and embracing discomfort, listeners are urged to balance assertiveness with warmth in their interactions.
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