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How Pixar's Ed Catmull and Pete Docter make magic on and off screen
ReThinking
The Power of Listening
"If somebody pokes their head in the door and they've got something that is wrong, I do need to listen. There are always people who complain whether you like it or not," he says. "We don't want to change the dynamics, we want to hear it, but how do we make it safe for them to do it? We got a view that we didn't get before."
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