The speaker discusses the mistake in replicating human-to-human voice environments in voice technology systems like Alexa and Siri. They suggest that focusing on providing information and performing tasks will lead to breakthroughs in voice technology.
You may be asking the wrong question about the future – it’s not what it looks like, but what it sounds like.
Tobias Dengel is the President of WillowTree, a TELUS International Company, that specializes in digital product design and development. He’s also the author of “The Sound of the Future: The Coming Age of Voice Technology.” Ricky Mulvey caught up with Dengel to discuss:
- What Alexa and Siri get wrong about voice interaction,
- Secret leaders in voice technology,
- And the next battle in the cybersecurity arms race.
Tickers discussed: MCD, SG, AMZN, APPL, GOOG, MSFT, META, NVDA, TU
Host: Ricky Mulvey
Guest: Tobias Dengel
Producer: Mary Long
Engineer: Rick Engdahl
Learn more about your ad choices. Visit megaphone.fm/adchoices