
CX author Dan Gingiss on turning customers into your own salesforce
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
00:00
The Centre of the Experience Maker Is Your Wisdomer Model
The four letters of yse stand for witty, imersive, sherable and extraordinary. The book is a guide to creating the best customer experience possible. It's not expensive or difficult - just practical and inexpensive. And it helps you understand how important it is to engage with your customers.
Transcript
Play full episode