Decision Journal

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The idea of decision journal is a great idea. I would like to know when the employee is making a decision, what is the decision? Who are the other people or teams that are going to be affected by this decision? Those are the things that I'd like to examine. And then in retrospect, we can see where they're accused that I should have been paying attention to than I was it.

My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.

We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.

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