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Chris Voss: FBI-Backed Tactics for Better Communication

The Jefferson Fisher Podcast

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Mastering Communication Through Negative Phrasing

This chapter explores how negative phrasing can elicit affirmative responses, enhancing dialogue and comfort in communication. The speakers introduce the 'accusation audit' technique, which addresses potential objections preemptively, making conversations more effective in both personal and professional contexts. Through anecdotes and practical advice, they illustrate how acknowledging discomfort can foster engagement and improve interpersonal interactions.

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