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7min chapter
Incident investigation: What can we learn from the software world?
Embracing Differences
Learning from Incidents in Software
This chapter explores the importance of viewing incident investigations not only as problem-solving measures but as opportunities for organizational learning. It emphasizes the need for diverse perspectives and continuous system management to prevent future issues and adapt effectively in the software industry.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode