Timestamps:
07:46 Why did Melanie choose to go into this industry
09:43 What are people missing most in hard conversation
12:48 Two tools to use in hard conversations
19:20 What can you do in the moment when you feel tensions rise
23:50 How to handle disagreements with a power imbalance
29:47 What to do with oversharing at work
40:05 Resources and books
44:16 Admitting your shortcomings to your team
49:39 Homework assignment
If you loved this episode you should check out this episode How To Initiate Hard Conversations With Marlene D. Chism
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