Microsoft + KPMG on the Future of Personalized Retail
RETHINK RETAIL
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The Future of Retail Automation
The focus is back on the physical store after a period of time where the focus was definitely more on the digital and online experience. And what we see is retailers investing in creating more engaging and interactive experiences in the store. We expect to be able to buy online, get pick up in the store or the other way around, buy in the store and get the delivery at home.
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