6min chapter

The Modern Retail Podcast cover image

How Gregorys Coffee is taking the craft coffee business to scale

The Modern Retail Podcast

CHAPTER

Balancing Craftsmanship and Technology in Espresso Production

This chapter explores the difficulties of upholding espresso quality in an expanding coffee shop chain while implementing AI-driven automatic machines. It also discusses the tension between craft coffee ideals and the need for operational efficiency in a competitive market.

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