Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service cover image

679. Texting is the Future of Lead Generation with Aaron Christopher

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

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The Experience Is What Makes a Great Customer Experience

We don't even have to be great at what we do, as long as we provide great customers service and in great after after the fact customer experience. All the companies that are crushing init right now are all about experience. And again, in your line of business, it's consumer care, you knowits its being thoughtful. It's following up. If they say it was great, and then you ask, would you be willing to write me a review on holmadviser or, you know, trust pilotor or port or thumb tack, or wherever the business came from? And y you'll be shocked how many people would be happy to do it. The psychological tricks in this

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