UI Breakfast: UI/UX Design and Product Strategy cover image

Episode 137: Lean, Agile & Design Thinking with Jeff Gothelf

UI Breakfast: UI/UX Design and Product Strategy

00:00

How to Change Customer Behavior for the Better

We set out to change some kind of customer behavior and we find out that it's the wrong behavior to change. It's the wrong metric to measure. And in those situations, it's absolutely critical that we bring that evidence back to our leadership," he says.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app