Multifunction Agents Deliver Much Higher ROI

After 60,000+ miles of travel and meeting with hundreds of companies, I’m here to share what I’ve learned. The simple message is that Gen AI has now gone mainstream, yet many companies are thinking about this in different ways. The current state is what we call “Stage 1 AI” focused on individual productivity, but more advanced AI solutions are coming.

Here is my discussion of where we are and what’s coming next, and we look forward to sharing much more (and our AI Agent Blueprint) in the coming weeks.

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Additional Information

Gen AI Is Going Mainstream: Here’s What’s Coming Next (and Wharton survey)

AI and HR Trends for 2026: Webinar

BBC Finds That 45% of AI Queries Produce Erroneous Answers

AI: Not Always Right, But Seldom In Doubt (podcast)

Galileo: The World’s Trusted Agent for Everything HR