Automates #19 - The one who makes all the change
Automates
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Transforming Legal Innovation
This chapter explores the concept of capability creation within the legal industry, focusing on the role of 'Changemaker' as a job title that symbolizes a shift toward radical change. It discusses the importance of design thinking in fostering innovation and improving client experiences, emphasizing empathy and exploration in problem-solving. The speakers reflect on the challenges traditional firms face in embracing change and the necessity of integrating innovative strategies into ongoing operational practices.
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