
Southwest Airlines IT Meltdown Aftermath, Lessons from 100,000 ERP Case Studies, Digital Transformation Overview
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
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Navigating User Adoption and Digital Transformation
This chapter explores the qualitative aspects of user adoption, focusing on user satisfaction and the importance of a flow-like approach in ERP projects. It emphasizes the need for effective communication, strong leadership, and understanding team dynamics to enhance the success of digital transformations.
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