Southwest Airlines IT Meltdown Aftermath, Lessons from 100,000 ERP Case Studies, Digital Transformation Overview
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
Navigating User Adoption and Digital Transformation
This chapter explores the qualitative aspects of user adoption, focusing on user satisfaction and the importance of a flow-like approach in ERP projects. It emphasizes the need for effective communication, strong leadership, and understanding team dynamics to enhance the success of digital transformations.
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