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#4: Ebay's VP Design & Global Creative Director, Dave Lippman, lessons from Apple & Ebay on dancing between data and intuition

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Navigating Design in a Complex Organization

This chapter explores the journey of a new designer at eBay as they tackle the intricacies of a large organization. The discussion highlights the importance of team collaboration, understanding customer needs, and the strategic implementation of design within corporate objectives. Additionally, it addresses the challenges of communicating design value and provides insights into effective decision-making processes and the role of emotional dynamics in team presentations.

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