5min chapter

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Overcoming SMB Roadblocks: Expert tips from Gusto's Josh Reeves | Episode 1988

This Week in Startups

CHAPTER

Empowering SMBs: Bridging B2B and B2C Design Principles

This chapter explores the differences between software solutions for SMBs and traditional enterprise software, highlighting the need for a focus on user experience and empathy. It advocates for a shift in design processes that treat SMBs with the same level of care as consumer products, aiming to create more empowering and accessible software solutions.

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